Nexus Knowledge Base
Use the below sections to locate your setup, information and troubleshooting for our Nexus Unit, App and Portal.
Frequently Asked Questions
Our most commonly asked questions for the Nexus System
Nexus Unit
Nexus App
- How do I connect my Nexus system via Wifi using the App?
- How do I connect to my Nexus system and read the currrent settings with the app?
- How do I set or adjust the pump delivery on my wash program using the Nexus app?
- How do I create a chemical profile using the Nexus app?
- How do I set or adjust the pump delivery on my wash program using the Nexus app?
Nexus System Knowledge Base
Use the below section to locate troubleshooting and setup for our Nexus system.
Please locate the correct section to answer your question
Troubleshooting
Installation
- What’s in the box?
- How to mount your Nexus system to the wall
- How to wire the power to my Nexus system
- How do I wire the tigger/input signals with an common neutral?
- How do I wire the tigger/input signals with an isolated neutral?
- How do wire the Auto Formula Select?
- How do I set up the Auto Formula Select Binary Mode?
- How do I set up the Auto Formula Select Time mode?
- How do I wire the Flush Valve & Safety Switch?
- How do I attach an Additional Pump Module to my Nexus system?
- How do I remove an Additional Pump Module from my Nexus system?
- How do I wire my Additional Pump Module to a previous module?
- How do I wire my Additional Pump Module to the main unit?
Unit Settings
- How do I change the unit mode?
- How do I change my unit of measurement?
- How do I change the date & time on my Nexus system?
- How do I change the language on my Nexus unit?
- How do I change the access code on my Nexus system?
- How do I change the flow switch acceptance time on my Nexus system?
- How do I enable or disable Prime mode, Pump stop, Standby mode and View mode?
- How do I reconfigure my Nexus system?
- How do I factory reset my Nexus system?
Pump & Calibration Setup
- How do I connect chemical and prime my Nexus system?
- How do I calibrate my Nexus system?
- How do I prime the pumps & flush valve on my Nexus system?
- How do I prime just the flush valve?
- How do I prime just the pump with a flush valve attached?
- How do I assign a flush valve and adjust the settings on my Nexus System?
- How do I stop a pump from running?
Wash Program Setup
Formula Select
Information
Internet Connection Setup
Alerts
Nexus App Knowledge Base
Use the below section to locate troubleshooting and setup for the Nexus App
Troubleshooting
Please locate the correct section to answer your question
Connect, Read & Write
Nexus System Configuration
- How do I change my Nexus Unit Mode with the App?
- How do I write settings to the Nexus system using the app?
- How do I change the pump speed using the app?
- How do I change the calibration value of my pump using the app?
- How do I change the unit of measurement on my Nexus system using the Nexus app?
- How do I edit the Program Reset Settings using the Nexus app?
- How do I change the Auto Formula Select settings using the Nexus app?
- How do I enable or disable the View/Prime and Pump Stop modes using the Nexus app?
- How do I scale a wash program using the Nexus app?
- How do I adjust the signal acceptance time using the Nexus app?
- How do I adjust the flush valve settings using the Nexus app?
- How do I add or delete notes using the Nexus app?
Wash Program Setup
- How do I set or adjust the pump delivery on my wash program using the Nexus app?
- How do I create a new wash program on my Nexus system?
- How do I change the name of a wash program using the Nexus app?
- How do I renumber a wash program using the Nexus app?
- How do I copy one wash program into a new slot on the Nexus app?
- How do I delete a wash program on the Nexus app?
- How do I set or adjust the Pulse Count using the Nexus app?
- How do I setup or edit the Auto Formula Select settings in my wash program?
Network settings
Reporting
- How do I run a usage report using my Nexus app?
- How do I save a report using the Nexus app?
- How do I open a saved report using the Nexus app?
- How do I save my report as a PDF file using the Nexus app?
- How do I save my report as an Excel file using the Nexus app?
- How do I run a settings report using the Nexus app?
- How do I run a diagnostics report using the Nexus app?
Alerts
Nexus Portal Knowledge Base
Use the below section to locate troubleshooting and setup for the Nexus Portal
Troubleshooting
Please locate the correct section to answer your question
Setting up and Account Management
Connecting your Nexus system to the Portal
Customers & Sites
Chemical Profiles Settings
- How do I add a chemical to the chemical catalogue on the Nexus Portal?
- How do I edit a chemical in the chemical catalogue using the Nexus Portal?
- How do I delete a chemical in the chemical catalogue on my Nexus Portal?
- How do I create a customer chemical profile on my Nexus Portal?
- How do I assign a chemical profile to my Nexus system?
- How do I edit a customer chemical profile on my Nexus portal?
Unit Configuration
- How do I connect to my Nexus unit using the Nexus Portal?
- How do I edit the unit mode of my Nexus system using the Nexus Portal?
- How do I assign a chemical profile to my Nexus system?
- How do I adjust the pump speed, calibration values and unit of measurement of my Nexus system on the Nexus Portal?
- How do I adjust the reset settings of my Nexus system on the Nexus Portal?
- How do I adjust the Auto Formula Select settings of my Nexus system on the Nexus Portal?
- How do I adjust the wash program scale settings of my Nexus system on the Nexus Portal?
- How do I change the View Mode/Prime Mode & Pump Stop Mode of my Nexus system on the Nexus Portal?
- How do I adjust the Signal Acceptance time for my Nexus system on the Nexus Portal?
- How do I assign or change the Flush Valve settings for my Nexus system on the Nexus Portal?
- How do I write the configuration settings to my Nexus system on the Nexus Portal?
- How do I save the configuration settings to my PC for use later on the Nexus Portal?
- How do I open a configuration file on the Nexus Portal?
Wash Program and Pump Delivery
- How do I set or adjust the pump delivery for a wash program on the Nexus Portal?
- How do I create a new wash program on the Nexus Portal?
- How do I change the wash program name on the Nexus Portal?
- How do I renumber the wash program on the Nexus Portal?
- How do I copy an existing wash program settings on the Nexus Portal?
- How do I delete a wash program on the Nexus Portal?
- How do I see the program summary screen on the Nexus portal?
Reporting
